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Complaint Procedure


In accordance with section 21 of the Bermuda Bar Act 1974, complaints may be made against lawyers who are admitted to the Bermuda Bar, or who are Registered Associcates by writing to the Bermuda Bar Council, the governing body of the Association. An attempt should be made to clearly set out the specific conduct to which the complaint relates. Please include all supporting documents at the time that the complaint is being made. 


Letters should be addressed to the Executive Secretary, Bermuda Bar Association, P. O. Box HM 125. Hamilton HM AX. Bermuda


Complaints may only be made in relation to matters constituting professional misconduct by the Bermuda Bar Act. The Bar Council will refer the complaint to the Professional Conduct Committee, which will, if the complaint has some merit, consider.       


Complaint Procedure Guideline

Advice for Complaints about Attorneys Fees Guideline

Understanding Your Lawyers Fees Guideline

How to Choose a Lawyer Guideline



113 Front Street

Hamilton HM 12


Tel: 292-1350


Judicial Complaints Protocol/Proceedure Form





Considering Arbitration, or Mediation as an alternative to going to Court? The Bermuda Branch of Chartered Institute of Arbitrators is here to assist:  

The Bermuda Branch of the Chartered Institute of Arbitrators  has been in existence since 1996. It is active in encouraging and promoting the use of Arbitration and Mediation as an alternative to traditional litigation as the means for resolving disputes. If you are you looking to settle a dispute without going to court, please contact the Chairman Mr. Kim White on how ‘CIArb’ can assistance you with any alternatives to dispute resolution.


The Branch operates an appointments scheme for use by any party who wishes to have an arbitrator or mediator, knowledgeable about the process and who will ensure that the appointment is carried out in a scrupulously fair manner in accordance with established rules appointed by a neutral body. The Branch operates a list system  and the persons chosen for the list will be the ones that the Appointments’ Committee considers to have the most suitable credentials for the nature of the dispute. The Branch is also charged with running the Bermuda International Commercial Arbitration Center. To reserve space at the Bermuda Commercial Court, please contact Annwen Stirling at Tel: +1 441 295 4540 or email


Contact details:


Mr. Kim White, Chairman

The Chartered Institute of Arbitrators Bermuda Branch

c/o Cox Hallett & Wilkinson Limited

Cumberland House, 9th Floor

1 Victoria Street

Hamilton HM 11


Telephone: +1 441 295 4630




THE LEGAL AID DEPARTMENT (new location 27 Feb 2015)

20 Victoria Street

Hamilton HM 12

(directly opposite Primes' Place Restaurant)

Tel: 297-7617


Business hours: Monday to Friday 8:30 a.m. until 4:45 p.m. Closed for lunch from 1:00 p.m. until 2:30 p.m.


Applying for Legal Aid: Persons wishing to apply for Legal Aid should first visit the Legal Aid Office to collect an application. Applicants will be asked to state the nature of the matter they are applying for, and will be questioned in respect to their household income, including income details of anyone such as spouse, partner, parent or adult child who lived with the applicant over the last twelve months preceding the application.


Applicants Responsibility: Applicants have a duty to provide all relevant financial information when submitting their applications for consideration by the Legal Aid Committee. Should any applicant knowingly withold or give wrong information, that applicant commits an offence under the Legal Aid Act 1980 and upon conviction can be imprisoned for six months or fined $1, 500.00



The Barristers & Attorneys’ Corporate Pro Bono Program and the Center on Philanthropy (, a registered charity which provides support to Bermuda’s non-profits, have worked together since 2015 to provide a pro bono legal clinic for Bermuda’s non-profits and have developed an effective system for non-profit members of the Centre on Philanthropy to request and receive assistance with corporate legal matters through the Corporate Pro-Bono Program.


The Corporate Pro-Bono Program relies on volunteers from the Bermuda Bar. The commitment to this endeavor is relatively minimal and it is a great way of supporting the community and demonstrating corporate social responsibility.


Please contact Kim Willey at or Stephanie P. Sanderson at for further information or if you are interested in getting involved.    




(specializing in Human Rights violations/civil liberties law & specialist legal advice for miscarriage of justice cases)

The Armoury Building, 2nd Floor

37 Reid Street

Hamilton HM 12


Tel: 542-8181

Fax: 542-8787





The Centre

#3 Angle Street

Pembroke HM 17


Thursdays from 5:30 p.m. until 7:00 p.m. Doors open at 5 p.m. Please note that this service is offered on a first come first served basis.


2017 Free Legal Advice Roster (January through December 2017)




Members of the Bermuda Bar who wish to volunteer and be added to the roster may contact Ms. Diana DeRoza at or contact Tel: 292-1343